Clinical Support Expert (French)

Job Summary

A company is looking for a Clinical Support Expert, Fixed (French).

Key Responsibilities

• Resolve complex clinical inquiries and manage escalated cases from various teams
• Perform Quality Assurance reviews and provide clinical training to new hires
• Act as a liaison between doctors and the lab, translating clinical feedback into actionable outcomes

Required Qualifications

• Minimum 8+ years of experience in a high-volume lab setting
• Minimum 5+ years of experience in 3Shape CAD/CAM digital design in fixed restorations
• Strong knowledge of fixed restorations dental systems and their digital components
• Prior experience in a customer-facing role within a lab or dental organization
• Experience in training and coaching, acting as a subject-matter expert