Clinical Support Manager (RN/LPN)

Job Summary

To support a growing advisory services team, the full-time Clinical Support Manager (RN/LPN) will manage workflow processes, serve as a point of contact for physician advisors and clients, and triage case review requests while working remotely.

Key responsibilities

• Continuously evaluate processes and workflows to identify improvement opportunities
• Act as the primary contact for physician advisors and clients regarding clinical processes
• Monitor and triage case requests to ensure timely completion of reviews

Required qualifications

• Associates or Bachelor's Degree in nursing or LPN certification preferred
• 3+ years of experience in case management in an emergency or acute care setting
• Strong clinical knowledge and experience in the Acute Care Hospital setting
• Proficiency with electronic medical record systems
• Advanced skills in Microsoft Office Suite, including Excel and Word