Clinical Support Specialist

Job Summary

A company is looking for a Clinical Support Specialist for the Northeast Region.

Key Responsibilities

• Serve as the primary contact for patients during their treatment and recovery process
• Provide timely assistance to patients via phone, chat, or email regarding administrative, medication, or service management issues
• Collaborate with medical and behavioral health clinicians to support telehealth care delivery

Required Qualifications

• 1-2 years of related experience in a medical setting (e.g., Medical Assistant, Pharmacy Tech)
• Bilingual in Spanish is preferable but not required
• Experience in a high-volume contact center or care delivery environment
• Comfort with technology and navigating multiple software platforms
• Consistent access to a private work environment with high-speed internet