Clinical Support Specialist

Job Summary

A company is looking for a Clinical Support Specialist for the Northeast Region.

Key Responsibilities

• Serve as the main point-of-contact for patients throughout their treatment and recovery process
• Provide timely responses and resolutions to administrative, medication, or service management issues via phone, chat, or email
• Collaborate with medical and behavioral health clinicians to support telehealth care and maintain accurate documentation

Required Qualifications

• 1-2 years of related experience, preferably in a medical role such as Medical Assistant or Pharmacy Tech
• Bilingual in Spanish is preferable but not required
• Experience in a high-volume contact center or care delivery environment
• Comfort with technology and multiple software platforms
• Consistent access to a private work environment with high-speed internet for remote work