Clinical Support Specialist - Northeast Region - Remote

Job Summary

A company is looking for a Clinical Support Specialist in the Northeast Region.

Key Responsibilities:

• Serve as key point-of-contact for patients through treatment and recovery
• Deliver world-class patient experience via phone, chat, or email
• Adhere to defined workflows to ensure consistent, high-quality support for patients and clinicians

Required Qualifications:

• 1-2 years of related experience
• Medical experience required
• Prior experience in a high-volume contact center or care delivery environment
• Self-starter with adaptability to address potential roadblocks
• Comfort with computer technology and navigating multiple software platforms