Clinical Support Specialist - Northeast Region - Remote

Location: Remote
Compensation: Hourly
Staff Reviewed: Tue, Apr 02, 2024
This job expires in: 8 days

Job Summary

A company is looking for a Clinical Support Specialist in the Northeast Region.

Key Responsibilities:
  • Serve as key point-of-contact for patients through treatment and recovery
  • Deliver world-class patient experience via phone, chat, or email
  • Adhere to defined workflows to ensure consistent, high-quality support for patients and clinicians
Required Qualifications:
  • 1-2 years of related experience
  • Medical experience required
  • Prior experience in a high-volume contact center or care delivery environment
  • Self-starter with adaptability to address potential roadblocks
  • Comfort with computer technology and navigating multiple software platforms

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