Clinical Tech Support Specialist

Location: Remote
Compensation: To Be Discussed
Staff Reviewed: Wed, May 15, 2024
This job expires in: 16 days

Job Summary

A company is looking for a Clinical Technical Support Specialist in the Success department.

Key Responsibilities:
  • Respond to customer inquiries via email support channel efficiently
  • Support engineering ticket creation and prioritization
  • Promote customer satisfaction and loyalty by understanding their needs and exceeding expectations

Required Qualifications:
  • 3+ years of customer-facing experience
  • Clinical experience in a healthcare environment
  • Highly analytical mindset with superior troubleshooting abilities
  • Proactive, self-motivated, and quick learner
  • Experience in clinical development or medical billing operations preferred

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