Clinical Tech Support Specialist

Job is Expired

Location: Remote

Compensation: To Be Discussed

Staff Reviewed: Wed, May 15, 2024

Job Category: Healthcare

Weekly Hours: Full Time

Career Level: Entry Level, Experienced

Job Summary

A company is looking for a Clinical Technical Support Specialist in the Success department.

Key Responsibilities:

Respond to customer inquiries via email support channel efficiently
Support engineering ticket creation and prioritization
Promote customer satisfaction and loyalty by understanding their needs and exceeding expectations

Required Qualifications:

3+ years of customer-facing experience
Clinical experience in a healthcare environment
Highly analytical mindset with superior troubleshooting abilities
Proactive, self-motivated, and quick learner
Experience in clinical development or medical billing operations preferred

COMPLETE JOB DESCRIPTION

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Job is Expired

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