Clinician Experience Specialist

Job Summary

Clinician Experience Specialist is a full-time, remote position responsible for onboarding and supporting clinicians, managing scheduling and workforce coordination, and ensuring accurate payroll and expense support.

Key Responsibilities

• Guide clinicians through onboarding, scheduling, and offboarding processes while maintaining accurate data
• Manage clinician availability and create monthly schedules to ensure coverage and minimize costs
• Serve as the primary contact for clinicians, facilitating communication and addressing issues proactively

Required Qualifications, Training, and Education

• High school diploma or GED required; associate's or bachelor's degree in business, healthcare, or related field preferred
• 3+ years of experience in customer service, clinician support, or scheduling within healthcare operations
• Prior experience with high-volume scheduling of staff or clinicians is a plus
• Proficiency in Microsoft Office Products and scheduling software (Qgenda)
• Ability to work independently and manage multiple demands in a deadline-driven environment