Cloud Help Desk Support
Job is Expired
Location: Remote
Compensation: Salary
Staff Reviewed: Wed, Jul 03, 2024
Job Summary
A company is looking for a Tier 1 Cloud AWS/Azure Help Desk Support.
Key Responsibilities:
- Providing Tier 1 support for Azure cloud customers
- Covering Shift 2 (5pm-1am EST) of the Support team
- Collaborating with engineering teams to identify and resolve tickets promptly
Required Qualifications:
- Minimum of 3 years experience in Tier 1 Help Desk support
- Basic understanding of Cloud terminology (Azure)
- Ability and willingness to learn about and understand CFTC data
- Must be a US Citizen
- Must be able to obtain and maintain the required agency clearance (Public Trust)
COMPLETE JOB DESCRIPTION
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Job is Expired
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