Cloud Licensing Support Specialist

Job Summary

A company is looking for a Cloud + Licensing Support Specialist to assist with customer requests and support cloud department operations.

Key Responsibilities

• Manage Microsoft Partner Center entries and ensure data accuracy for compliance
• Handle client renewals for Microsoft 365 subscriptions and provide customer support
• Conduct data analysis and reporting to identify discrepancies and optimize licensing utilization

Required Qualifications

• Minimum 2+ years of experience with Microsoft Cloud Solution Provider programs and Partner Center
• Strong knowledge of Microsoft licensing programs, including CSP and NCE
• Experience with quoting and contract management systems
• Ability to analyze data and identify patterns for actionable insights
• Associate's or Bachelor's degree preferred, along with relevant work experience