Cloud Support Engineer
Location: Remote
Compensation: Salary
Reviewed: Thu, Apr 30, 2026
This job expires in: 30 days
Job Summary
A company is looking for a Support Engineer for CloudCasa (L2/3).
Key Responsibilities
- Handle L2 and L3 customer support cases for CloudCasa
- Troubleshoot backup, restore, migration, and disaster recovery issues in Kubernetes environments
- Investigate failures related to agents, jobs, storage targets, and cloud integrations
Required Qualifications
- Hands-on experience with Kubernetes operations and troubleshooting
- Familiarity with cloud platforms such as AWS, Azure, or Google Cloud
- Experience in Linux system administration and command-line troubleshooting
- Knowledge of CI/CD or DevOps environments, including Jenkins
- Experience in customer-facing technical support at L2 or L3 level
COMPLETE JOB DESCRIPTION
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