Cloud Support Specialist

Job Summary

A company is looking for a Teaching Assistant: Cloud Support Specialist.

Key Responsibilities

• Provide synchronous and asynchronous support to approximately 25-30 learners in virtual training programs
• Monitor and respond to learner inquiries in designated Slack channels and facilitate discussions
• Grade learner submissions and submit weekly write-ups summarizing accomplishments and challenges

Required Qualifications

• 3-5 years of professional experience in Cloud Support, Cloud Engineering, Software Engineering, Networking, or DevOps
• Empathy and a passion for supporting diverse learners
• Outstanding team and people management skills
• Certification in AWS Cloud Practitioner, CompTIA Network+, and CompTIA Linux+
• Willingness to learn and use new learning and content management systems