Co-Pay Assistance Specialist

Job Summary

Co-Pay Assistance Specialist, a full-time position responsible for overseeing billing and collections of patient accounts, ensuring timely submission of statements, and evaluating eligibility for copay assistance programs.

Key Responsibilities

• Ensure timely and accurate submission of patient statements and follow-up on outstanding balances
• Evaluate eligibility for Copay Assistance and Hardship Programs while identifying possible funding sources
• Maintain the patient billing phone line, addressing questions and concerns promptly

Required Qualifications

• High School Diploma or equivalent
• 2-3 years of experience in electronic claims submission and medical collections preferred
• Working knowledge of insurance plans, including Medicare and Medicaid preferred
• Industry experience with billing/collections in DME, home infusion, and/or enteral preferred
• Accounts receivable and accounting experience preferred