Coach Onboarding Manager

Job Summary

A company is looking for a Coach Onboarding and Relationship Manager.

Key Responsibilities

• Own the full lifecycle of coaches, guiding onboarding, activation, engagement, and offboarding
• Lead onboarding sessions and support new coaches through a structured 90-day roadmap
• Maintain accurate coach and client data in HubSpot to support reporting and insights

Required Qualifications

• Bachelor's degree or equivalent professional experience
• 3-5 years of experience in customer success, account management, operations, or client support
• Experience using a customer relationship management (CRM) system such as HubSpot
• Ability to work effectively in a remote environment and manage multiple priorities