COB Support Assistant

Job Summary

A company is looking for a COB Support Assistant (Remote).

Key Responsibilities

• Researches and verifies eligibility information and updates the state MMIS system
• Loads 20-25 adds per day into the state MMIS system and terminates existing TPL insurance policies
• Answers incoming calls from providers, Medicaid recipients, and other entities regarding private/commercial insurance

Required Qualifications

• High School Diploma or GED required (Associate's preferred)
• 1+ year of insurance verification experience and experience in a customer call center environment
• Proficient in Microsoft Word, Excel, ImageNow, and other company software
• Able to work independently and collaboratively in a team environment
• Capable of extended computer use with average manual dexterity for PC, phone, and office equipment