COBRA Account Manager

Job Summary

A company is looking for a COBRA Account Manager - Team Leader.

Key Responsibilities

• Manage a team of COBRA Account Managers and serve as the primary liaison for COBRA and Direct Billing clients
• Ensure regulatory compliance and maintain a current knowledge of COBRA regulations while monitoring team performance metrics
• Act as the primary point of contact for employer groups, resolving complex escalations and managing client relationships

Required Qualifications

• Bachelor's degree or equivalent experience (minimum of 5 years), preferably with leadership experience
• Experience with COBRA administration is strongly preferred
• Ability to empower team members and foster a culture of continuous improvement
• Strong organizational and prioritization skills, with the ability to multi-task in a collaborative environment
• Above average analytical and problem-solving skills, with the ability to ensure data integrity