COBRA Account Manager

Job Summary

Managing COBRA client accounts, the full-time COBRA Account Manager will oversee implementation, onboarding, and ongoing service delivery while ensuring compliance and client satisfaction, with the flexibility to work remotely.

Key Responsibilities

• Serve as the primary contact for COBRA customers, managing relationships and ensuring service quality
• Lead client onboarding and implementation activities, coordinating with internal teams for smooth transitions
• Monitor ongoing service delivery, ensuring compliance with COBRA regulations and addressing any issues that arise

Required Qualifications

• 3-5+ years of experience in COBRA administration
• Strong understanding of COBRA regulations and compliance requirements
• Experience in client implementations and ongoing service delivery
• Ability to maintain accurate documentation of client configurations and workflows
• Excellent client-facing communication and relationship management skills