COBRA Client Service Manager

Job Summary

A company is looking for a COBRA Client Service Manager, remote nationwide.

Key Responsibilities:

• Serve as the primary client contact for operational service and issue resolution
• Provide operational metrics, status updates, and service level reporting
• Manage ongoing program reviews, support during renewals, and facilitate training for clients and team members

Required Qualifications:

• High School Diploma/GED or higher
• 2+ years of account management experience
• 2+ years of experience with Benefits or COBRA Administration
• Intermediate proficiency with Microsoft Office products, including Excel, Word, and Outlook