COBRA Customer Service Representative

Job Summary

A company is looking for a Customer Service Representative (COBRA).

Key Responsibilities

• Provide quality service by responding to inquiries from employees, providers, and clients in a high-volume call center
• Accurately navigate multiple systems and document inquiries and actions taken
• Work flexible hours, including rotating weekend shifts, to meet operational needs

Required Qualifications

• High School diploma or GED equivalent
• Minimum 1 year of previous COBRA customer service experience
• Ability to work in a fast-paced, structured service-oriented environment
• Must possess strong reasoning and analytical skills
• Ability to maintain a private workspace with reliable high-speed internet