COBRA Services Specialist

Job Summary

A company is looking for a COBRA Employer Services Specialist to manage COBRA administration and client relationships.

Key Responsibilities

• Oversee day-to-day COBRA administration for employers and partners
• Utilize CRM tools to document and review client activity and assist with billing inquiries
• Engage with internal teams to resolve client escalations and provide necessary reporting

Required Qualifications

• Strong foundational knowledge of COBRA regulations and familiarity with HIPAA and HITECH
• Experience using CRM tools and web-based applications
• Ability to work flexible hours, including possible holidays and overtime
• Experience with COBRA administration is a plus
• Proven ability to build and maintain professional relationships with clients