Collection Representative

Job Summary

A company is looking for a Collection Representative.

Key Responsibilities

• Handle high-volume outbound and inbound calls with professionalism
• Negotiate payment arrangements that align with consumer needs and company goals
• Maintain accurate documentation and adhere to compliance standards

Required Qualifications

• High School Diploma or equivalent (GED) required
• Ability to obtain Professional Collections Specialist (PCS) certification within one year
• Reliable and responsible with a structured work schedule
• Experience navigating multiple computer applications and databases
• Ability to handle sensitive personal information while maintaining confidentiality