Collection Representative

Job Summary

A company is looking for a Collection Representative.

Key Responsibilities

• Follow up on assigned accounts to ensure timely payment and resolution
• Contact patients, employers, insurance companies, and government agencies to expedite payments
• Handle inquiries and complaints regarding the bad debt collection process, ensuring effective resolution

Required Qualifications

• High School Graduate
• Typically requires 2 years of experience in insurance processing, collections, or customer service
• No licensure or certification required
• Proficiency in Microsoft Office Suite
• Knowledge of medical insurance billing and legal processes