Collection Specialist

Job Summary

To support a growing Revenue Cycle Management team, the full-time Collection Specialist will manage medical accounts receivable processes, ensuring timely payment and compliance while working remotely.

Key responsibilities

• Ensure daily cash collection goals are met by managing assigned accounts and denials efficiently
• Research outstanding balances and take necessary actions to resolve issues in a timely manner
• Negotiate payment plans with patients and communicate effectively with internal and external stakeholders

Required qualifications

• High School Diploma/GED or equivalent required; some college coursework preferred
• Minimum of one (1) year experience in medical collections with knowledge of insurance reimbursement processes
• Familiarity with automated billing systems; experience with CPR+ is a plus
• Solid skills in Microsoft Office, including Word, Excel, and Outlook
• Ability to type 40 wpm and proficiency with a 10-key calculator