Collection Specialist - Remote

Job Summary

Working remotely full-time, the Collection Specialist - Remote will manage medical accounts receivable processes, ensuring timely collections and adherence to compliance regulations while demonstrating exceptional customer service skills.

Key responsibilities

• Ensure daily goals for cash collections are met by accurately managing assigned accounts and denials
• Research outstanding balances and initiate necessary collection actions to resolve issues promptly
• Negotiate payment plans and identify trends in denials or non-payments, reporting findings to supervisory personnel

Required qualifications

• High School Diploma/GED or equivalent required; some college is a plus
• Minimum of one year of experience in medical collections with knowledge of managed care and reimbursement processes
• Familiarity with automated billing systems, preferably CPR+
• Proficient in Microsoft Office applications, including Word, Excel, and Outlook
• Ability to type 40 wpm and proficient with a 10-key calculator