Collections Account Specialist

Job Summary

To support high-value SendTech Clients, the full-time remote Collections Account Specialist will manage billing and collections activities, ensuring client satisfaction while handling sensitive financial data and resolving transactions efficiently.

Key responsibilities

• Collect past-due accounts across multiple lines of business
• Correct billing errors and maintain client account integrity in applicable systems
• Collaborate with various business units to address client inquiries and maintain relationships

Required qualifications

• 2 or more years of client service experience
• Prior experience in collections, account management, and/or billing reconciliation (preferred)
• Proven time management skills
• Strong organizational skills with Microsoft Office Suite experience a plus
• Ability to work independently and prioritize tasks in a team environment