Collections Agent

Job Summary

A company is looking for a Collections Agent who will manage overdue accounts and contact customers for payment.

Key Responsibilities

• Confer with customers to determine reasons for overdue payments and review terms of contracts
• Manage collection efforts with professionalism and provide accurate account updates
• Arrange debt repayment or establish repayment schedules based on customers' financial situations

Required Qualifications

• 2+ years of collection experience
• Professional training courses or a College Degree (preferred)
• Knowledge of applicable Federal, State, and Local laws regulating the collection industry
• Ability to interact with management with recommendations and concerns