Collections Agent

Job Summary

A company is looking for an Associate Collections Agent.

Key Responsibilities

• Manage the complete collections lifecycle for the Spend and Expense product
• Perform account-level reviews to identify effective client outreach strategies
• Execute plans to maximize revenue recovery through optimized collection processes

Required Qualifications

• 1-2+ years of direct collections experience in e-commerce, payments, financial services, or a similar industry
• Proven ability to learn, adapt, and train on new processes and procedures
• Logical and rational thinking skills with demonstrated data analysis and investigative techniques
• Excellent organizational and time management skills to prioritize multiple tasks
• Strong interpersonal and decision-making skills to resolve conflicts and build relationships