Collections and Sales Support

Job Summary

A company is looking for a Collections & Sales Support agent.

Key Responsibilities

• Handle inbound and outbound calls
• Assist customers with account balances and payment arrangements
• Provide customer support while maintaining professionalism and upsell services when appropriate

Required Qualifications

• 1-3 years of relevant work experience
• Ability to handle collections conversations professionally
• Comfortable with sales and upselling
• Basic computer skills and ability to navigate multiple systems
• Quiet, distraction-free workspace