Collections and Tenant Administration Associate

Job Summary

Overseeing the management of landlord/tenant litigation and collections activity across a dedicated geographic portfolio, the full-time Collections and Tenant Administration Associate will collaborate with community managers and outside counsel to ensure timely and accurate resolution of non-payment and other legal matters in a remote environment.

Key responsibilities

• Directly manage a portfolio of collections and landlord/tenant litigation matters from initiation through resolution
• Lead monthly update meetings with local landlord/tenant counsel to review case statuses and next steps
• Monitor and report on portfolio KPIs, ensuring compliance with company standards in managing legal matters

Required qualifications

• Bachelor's degree required
• Minimum of two years of paralegal or legal case management experience, preferably in landlord/tenant, eviction, or collections matters
• Experience with property management systems (e.g., Yardi, RealPage) preferred
• Strong organizational skills with the ability to manage multiple active matters across jurisdictions
• Ability to work independently in a remote setting while managing competing deadlines