Collections Associate

Job Summary

A company is looking for a Loss Prevention Associate to manage and coordinate the collection of delinquent payments for auto loan accounts.

Key Responsibilities:

• Perform delinquent account collection calls, emails, or text messages assigned by management
• Service inbound customer calls pertaining to collections and redemptions
• Maintain clear and descriptive notes and prepare delinquent accounts for post repossession process

Requirements:

• One plus years' experience with collections in a call center environment
• Auto collections experience is preferred
• Previous work in collections, preferably in the automotive industry
• High level of integrity and strong sense of teamwork
• Able to work independently