Collections Associate
Job Summary
As a fully remote opportunity, the Collections Associate II will manage order approval, collections, and cash application for assigned customers, including making collection calls, responding to inquiries, and collaborating with cross-functional teams to resolve issues.
Key responsibilities:
- Build partnerships between credit, cash application, customer service, and sales teams to address customer needs
- Oversee a portfolio of accounts valued at $500K or more, handling inquiries and problem resolution
- Provide customers with invoices and statements while assisting team members through collaboration
Required qualifications:
- High school diploma or GED equivalent
- 3+ years of experience in B2B credit and collections
- Intermediate or advanced Microsoft Suite skills, particularly in Excel
- Experience with ERP systems such as Oracle or Peoplesoft
- Strong analytical skills with a keen eye for detail
Complete Job Description
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