Collections Associate (Mandarin Speaker)

Job Summary

A company is looking for a Late Stage Collections Associate (Mandarin speaker).

Key Responsibilities:

• Perform delinquent account collection calls, emails, or text messages assigned by management
• Service inbound customer calls pertaining to collections
• Maintain clear and descriptive notes and prepare delinquent accounts for pre-repossession status

Required Qualifications:

• Proficiency in both Mandarin and English is required
• One plus years' experience with collections in a call center environment
• Skip trace experience
• Auto collections experience is preferred
• Previous work in collections, preferably in the automotive industry