Collections Call Center Representative

Job Summary

A company is looking for a Student Loan Collections Representative for a remote position.

Key Responsibilities

• Negotiate and process payments for past due accounts through direct customer contact
• Assess consumer financial conditions and determine reasons for delinquency to find solutions
• Maintain customer accounts and ensure compliance with collection regulations and corporate policies

Required Qualifications and Education

• High school diploma; some college preferred
• Outgoing, assertive, and competitive personality
• Ability to acquire strong negotiation skills
• Flexible schedule availability, including weekends
• Must have a broadband internet connection with specified speed requirements for remote work