Collections Coordinator

Job Summary

A company is looking for a Collections Coordinator to manage customer accounts and resolve delinquent payments.

Key Responsibilities

• Lead debt collection efforts and provide customer service through various communication channels
• Field incoming customer calls regarding billing questions and manage payment retrieval
• Maintain detailed records of communications and actions taken on customer accounts

Required Qualifications

• High School diploma or equivalent is required
• 2-5 years of experience in collections and customer service is required
• Ability to work well independently with strong time management skills
• Team player with strong interpersonal skills
• Excels in customer service and negotiation