Collections Representative

Location: Remote
Compensation: To Be Discussed
Staff Reviewed: Wed, Jul 10, 2024
This job expires in: 23 days

Job Summary

A company is looking for a Collections Representative.

Key Responsibilities:
  • Efficiently manage incoming and outgoing calls to address customers with overdue loan payments
  • Work with customers to find solutions for overdue accounts, negotiate payment plans, and facilitate arrangements for bringing accounts up to date
  • Address customer concerns, resolve issues related to overdue payments, and maintain effective communication with customers
Required Qualifications:
  • 1 or more years of collections experience
  • Experience in a call center setting is preferred
  • Familiarity with CRM systems and their practices
  • Customer-centric approach with adaptability to various personality types
  • Strong multitasking abilities, adept at setting priorities and managing time effectively

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