Collections Representative

Job Summary

A company is looking for a Collections Representative to support student finance operations remotely.

Key Responsibilities of the Collections Representative:

• Contact students and co-signers to resolve overdue tuition balances
• Offer and explain flexible repayment plans for aging accounts
• Document collection activities and maintain compliance with policies and procedures

Qualifications and Skills for the Collections Representative:

• Bachelor's degree or minimum of 3 years of related experience
• Proficient in Microsoft Office and general computer systems
• Ability to interpret procedural documents and apply policy consistently
• Comfortable making high call volumes (approx. 150 calls/day)