Collections Representative

Job Summary

A company is looking for a Collections Representative I to manage collection services for delinquent and bankrupt accounts.

Key Responsibilities

• Contact customers regarding delinquent accounts and document all collection activities
• Receive inbound collection calls and assist customers in bringing accounts current
• Conduct skip-tracing research and perform additional duties as assigned by management

Required Qualifications

• High school diploma or equivalent work experience
• Two or more years of collections experience
• High degree of professionalism and excellent customer service skills
• Intermediate PC skills and ability to work independently
• Knowledge of financial institution's policies and procedures