Collections Representative

Job Summary

Resolving outstanding payer balances, the full-time Collections Representative will work remotely to manage payer denials, appeal claims, and ensure compliance with regulatory obligations while participating in team initiatives and maintaining performance standards.

Key responsibilities:

• Resolve assigned accounts efficiently to maximize reimbursement in line with payer regulations
• Collaborate with peers and leaders to address payer issues impacting accounts receivable
• Participate in team huddles to share knowledge and recommend process improvements

Required qualifications:

• High School Diploma/GED
• 1+ years of healthcare back-end revenue cycle experience (billing, collections, or A/R)
• Experience with denied healthcare claims and working with insurance companies
• Ability to work full-time, Monday - Friday, during normal business hours (8:00 AM - 4:30 PM EST)
• Must be 18 years of age or older