Collections Representative (Remote)

Job Summary

A company is looking for a Collections Representative (AR) to join their remote collections team.

Key Responsibilities

• Contact consumers with past due balances to negotiate payment arrangements
• Assist consumers in resolving outstanding balances with professionalism and empathy
• Adapt to a structured schedule and maintain reliability in a remote work environment

Required Qualifications

• Demonstrated experience in resolving challenging customer situations
• Professional communication skills suitable for conflict resolution
• Ability to self-manage in a remote office environment
• Access to a private workspace and reliable internet connection
• Experience in medical or other bill collection is welcomed but not required