Collections Resolution Specialist

Job Summary

A company is looking for a Recovery Resolution Specialist (Collections) to join their Yield Management team.

Key Responsibilities

• Prepare and send collection letters to providers in accordance with policies
• Follow up on outstanding claims and verify their status with providers
• Investigate claim disputes and escalate issues as necessary

Required Qualifications

• High School graduate or equivalent education
• 1 to 3 years prior collections or customer service experience required
• Billing or coding experience preferred
• Required knowledge of Microsoft applications