Collections Risk Management Lead

Job Summary

A company is looking for a Collections Risk Management Lead.

Key Responsibilities

• Manage end-to-end collections risk for the credit card portfolio, including early and late stage collections, hardship management, settlement strategy, vendor management, litigation, and charge-off recovery
• Build collections performance frameworks and synthesize data to segment delinquent populations for effective treatment
• Lead collections reviews, partner cross-functionally, and contribute to stress testing and loss forecasting

Qualifications

• 5-15 years of hands-on collections risk management experience, preferably in banking or fintech
• Familiarity with the full delinquency lifecycle including DPD management, treatment strategies, and recovery modeling
• Experience managing third-party collections agencies and understanding liquidation economics
• Proficient in SQL and Python or R for analytical tasks
• Knowledge of regulatory requirements related to collections, including FDCPA and UDAAP