Collections Specialist

Job Summary

A company is looking for a Collections Specialist responsible for the effective and timely collection of outstanding customer balances.

Key Responsibilities

• Monitor accounts to identify overdue payments and prioritize daily collection activities
• Contact customers to collect outstanding payments while documenting collection efforts in the ERP system
• Report on collection activity and escalate issues related to delinquent accounts to the Supervisor

Required Qualifications

• High school diploma or equivalent
• Minimum 2 years of business-to-business collections experience
• Familiarity with laws related to debt collection
• Knowledge of billing procedures and collection techniques
• Proficient with email