Collections Specialist

Job Summary

A company is looking for a Collections Specialist responsible for ensuring timely customer payments and providing outstanding customer support.

Key Responsibilities

• Monitor customer accounts and contact those with overdue invoices
• Provide excellent customer support while addressing inquiries or concerns
• Escalate collection issues and potential bad debt write-offs to the manager

Required Qualifications

• 3 or more years of experience in a collections position
• NetSuite experience is a plus
• Maintain working knowledge of industry, market, and competitive landscape
• Fosters a culture of inclusion and cross-functional collaboration
• Demonstrates integrity, ethics, and a commitment to the company's mission and values