Collections Specialist

Job Summary

A company is looking for a Collections Specialist responsible for contacting patients to collect outstanding balances and resolve billing issues.

Key Responsibilities

• Contact patients for payments on outstanding balances
• Process account adjustments and establish payment plans for past due accounts
• Manage incoming and outgoing calls efficiently and professionally

Required Qualifications

• High School Diploma or equivalent GED
• 1+ years of experience in collections or customer service
• Preferred experience in receivable accounts, medical billing, or healthcare administration
• Experience with CRM systems, particularly Salesforce, is highly preferred
• Proficiency in Microsoft Office Suite (Excel, Word, Outlook, Teams)