Collections Specialist

Job Summary

A company is looking for a Billing and Collections Specialist.

Key Responsibilities

• Locate and contact former tenants to guide them on debt resolution
• Meet collection targets while ensuring compliance with regulations
• Handle challenging customer interactions with professionalism and empathy

Required Qualifications

• High school diploma or GED required
• Ability to work remotely with a minimum internet speed of 15 Mbps download and 3 Mbps upload
• Resilience and persistence in navigating challenging situations
• Strong negotiation abilities for reaching payment arrangements
• Experience managing emotional stress in high-pressure environments