Collections Specialist

Job Summary

A company is looking for a Collections Specialist to join their operations team.

Key Responsibilities

• Contact customers to collect outstanding payments and resolve payment discrepancies
• Review aging reports and prioritize collection efforts based on account delinquency
• Maintain accurate records of collection activities and collaborate with internal teams to facilitate payments

Required Qualifications

• High school diploma or equivalent required; Associate's or Bachelor's degree in Accounting, Finance, or Business preferred
• Experience in collections, accounts receivable, or a related field is a plus
• Proficiency in Microsoft Office, particularly Excel
• Strong negotiation skills and organizational abilities
• Ability to remain calm and professional in challenging situations