Collections Specialist

Job Summary

A company is looking for a Collections Specialist I to manage delinquent accounts and support collection processes.

Key Responsibilities

• Provide excellent customer service regarding collection issues
• Resolve billing errors and disputes associated with collection issues
• Maintain collection reports and support the Customer Care Sales team

Required Qualifications, Training, and Education

• Proficiency in Microsoft Word and Excel
• High School diploma required; Associate's degree or equivalent preferred
• Six months to one year of related experience and/or training, or equivalent combination of education and experience
• Knowledge of credit and collections practices and regulatory requirements
• Ability to learn and comply with company policies and procedures