Collections Specialist

Job Summary

A company is looking for a Collections Specialist to manage customer accounts and collections processes.

Key Responsibilities

• Manage the collections process for customer accounts, including proactive outreach on past-due balances
• Monitor aging reports and work to reduce outstanding accounts receivable through timely follow-up
• Utilize internal systems to manage collections activity, customer communications, and account reconciliations

Required Qualifications

• Experience in full-cycle collections and accounts receivable required
• Experience with HighRadius, NetSuite, Salesforce, or other ERP/collections platforms preferred
• Strong understanding of aging reports, bad debt management, and collections best practices
• Ability to analyze customer accounts and identify root causes of payment discrepancies
• Strong Excel and reporting skills, including the ability to analyze large sets of financial data