Collections Specialist

Job Summary

To support the collections team in a fully remote capacity, the temp-to-hire Collections Specialist will manage client onboarding, payment processing, and financial reporting while adhering to established procedures and deadlines.

Key responsibilities

• Assist in gathering financial documents and setting up new client profiles for onboarding
• Handle credit card payments, verify transactions, and investigate discrepancies
• Run and analyze reports regarding outstanding balances and collections activity for management insights

Required qualifications

• Minimum of 5 years of experience in a professional accounting role, specifically in collections or accounts receivable
• Previous experience working within a law firm environment
• High School diploma or GED required; Associate's Degree preferred
• Intermediate-level skills in MS Word and Excel; experience with Aderant and Chrome River required
• Ability to effectively communicate with staff, attorneys, and clients both verbally and in writing