Collections Specialist

Job Summary

To drive timely collections and manage accounts receivable processes, the remote Collections Specialist will engage clients, document collections activities, and collaborate with billing teams while providing regular updates on outstanding balances.

Key responsibilities

• Monitor and analyze accounts receivable balances and collections performance, providing actionable updates to management
• Proactively engage clients via phone and email to resolve outstanding balances with professional communication
• Partner with attorneys and client representatives to address aging balances and client inquiries effectively

Required qualifications

• Bachelor's degree in accounting or a related field, or equivalent training and experience
• Minimum of three years of experience in billing, collections, or credit control, preferably in a legal environment
• Working knowledge of Elite 3E or comparable accounting systems
• Proficiency in Microsoft Office, particularly Excel, for data reporting and analysis
• Familiarity with major ebilling websites such as CounselLink and Legal Tracker