Collections Specialist

Job Summary

To support a newly expanded business unit, the full-time remote Collections Specialist will manage client onboarding, payment processing, and report generation while collaborating closely with attorneys and accounting managers.

Key responsibilities

• Assist in gathering financial documentation and creating new client profiles for onboarding compliance
• Handle credit card transactions, verify payment entries, and research discrepancies with internal teams and clients
• Run and analyze reports on outstanding balances and collections activities to provide insights for leadership

Required qualifications

• High school diploma or GED required; Associate's degree preferred
• Minimum of 5 years of experience in collections or financial administration, preferably in a law firm
• Intermediate-level skills in MS Word and Excel; familiarity with accounting tools like Aderant and Chrome River is preferred
• Prior billing and collections experience within a legal environment
• Strong verbal and written communication skills for professional interactions